Trade Single Window (TSW) pilot

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The new Trade Single Window (TSW) Registration functionality was piloted by five broker companies in March of this year. This functionality allows brokers to apply for client and supplier codes online instead of emailing documents for data input by Customs officers. System tweaks were introduced based on feedback from the pilot partners in June. 

More than 130 brokers and other industry members have now completed training sessions held in Auckland, with sessions also being held in Tauranga, Napier, New Plymouth, Wellington, Christchurch, Dunedin and Invercargill.

Brokers who attended said they were pleased with the success of the sessions, and are keen to start using the system. Customs’ will begin on-boarding individual broker personnel from 6 July 2015.

What does this mean for industry?  

·         Greater control over their requests

·         Cut down waiting times for Client Codes

·         Supplier Codes – currently processed within 24 hours, have the potential to be processed immediately and will be available 24/7.

3 July 2015


The Customs rates of exchange for entries lodged on 11/09/2017 to 24/09/2017 (inclusive) to 25/09/2017 to 08/10/2017 (inclusive) are now available here.

The Customs controlled areas are available on the New Zealand Customs Service website.

For information and related forms and documents click here.

For the latest Customs vacancies please visit

You may find the following links useful: The Customs Brokers and Freight Forwarders Federation provides industry sector training, including courses offered through an arrangement with an accredited IATA training provider.

International Transchem Management (ITM), an IATA accredited training provider, also provides dangerous goods training to the freight forwarding industry. Email or call 09 489 5275 for further information on the courses on offer.

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